3-Day Skill Development Program on AI Fundamentals and Customer Engagement

A three-day skill development program was successfully conducted for the II B.Sc. Computer Science students from 15th to 17th December at SPACES Degree College(A), Payakaraopeta. The program was organized in collaboration with Magic Bus India Foundation powered by IBM with the objective of enhancing students’ technical knowledge and employability skills.

Mr. Ummadisetty Sasi Kumar, Technical Youth Trainer from Magic Bus India Foundation - IBM, served as the resource person for the program. He delivered interactive and insightful sessions focusing on both technical and professional skill development.

The training covered key topics such as Artificial Intelligence Fundamentals, Customer Engagement – Communication Skills, Personality Dynamics, Problem Solving, and Process Controls. The sessions were designed to be practical and learner-centered, enabling students to understand real-world applications of AI along with essential workplace skills.

Throughout the program, students actively participated in discussions, activities, and exercises that helped them improve their communication abilities, develop a professional attitude, and enhance their analytical and problem-solving skills. The trainer effectively connected theoretical concepts with industry-relevant examples, making the sessions engaging and impactful.

The three-day program significantly contributed to building the necessary technical and interpersonal skills required for students’ academic growth and future career opportunities. Overall, the session was highly beneficial and well received by the students, marking a successful collaboration between SPACES Degree College and IBM Magic Bus India Foundation.